Better safe than sorry. That’s why it is advisable to make specific arrangements with both suppliers and buyers in advance while there isn’t a cloud on the horizon. Clearly defined arrangements about the division of tasks and responsibilities make sure everyone knows where they stand in an acute recall situation. This will help to take prompt action and prevent discussion afterwards.
When concluding contracts – whether or not based on general terms and conditions – it is important to pay attention to the following questions: ‘What if someone in de supply chain discovers that a product is unsafe? Who will then decide whether a recall is warranted? What are the tasks and obligations of everyone involved in that case? And who is to incur which costs/loss? It is advisable to re-examine existing contracts in that light as well and, where required, make additional arrangements. Recall Solutions can assist you with this.